Keeping track of design processes is a cumbersome task due to the apparently unconstrained and unstructured nature of creative work. Traceability is fundamental to revisit and reflect on the design narratives that describe artefact evolution. In this paper, we aim to identify what characteristics are necessary to facilitate traceability of creative design processes. For this end, we use a functional prototype to connect artefacts, design rationale, and decisions in a shared workspace. We evaluated this prototype for 15 weeks with six pairs of students engaged in a user-centered design project. Our findings show that having a lean repository of artefacts annotated with design rationale can facilitate tracking progress in different phases of the process. We found that creating a record of the participants' design work is useful to reflect on and for team agreement, ensure consistency of evolving artefacts, and help in planning future steps in the design project.

Storyboards are used in user-centred design (UCD) to clarify a scenario that describes the future use of a system. Although there are many styles of storyboarding, the graphical notation and language are very accessible for all team members of a multidisciplinary team. This papers describes how principles and techniques from comics can facilitate storyboarding in our COMuICSer approach and tool. COMuICSer formalises the way that storyboards are created, while preserving creative aspects of storyboarding. In combination with tool support for COMuICSer, this simplifies the relation of storyboards with other artefacts created in UCD such as structured models and UI designs and supports communication in multidisciplinary teams.

This paper describes a comparative study between the usage of low-fidelity and a high-fidelity prototyping for the creation of multi-user multi-touch interfaces. The multi-touch interface presented in this paper allows users to collaboratively search for existing multimedia content, create new compositions with this content, and finally integrate it in a layout for presenting it. The study we conducted consists of a series of parallel user tests using both low-fidelity and high-fidelity prototypes to inform the design of the multi-touch interface. Based on a comparison of the two test sessions, we found that one should be cautious in generalising high-level user interactions from a low towards a high-fidelity prototype. However, the low-fidelity prototype approach presented proved to be very valuable to generate design ideas concerning both high and low-level user interactions on a multi-touch tabletop.

Current tools for multidisciplinary teams in user-centered software engineering (UCSE) provide little support for the different approaches of the various disciplines in the project team. Although multidisciplinary teams are getting more and more involved in UCSE projects, an efficient approach to communicate clearly and to pass results of a user needs analysis to other team members without loss of information is still missing. Based on previous experiences, we propose storyboards as a key component in such tools. Storyboards contain sketched information of users, activities, devices and the context of a future application. The comprehensible and intuitive notation and accompanying tool support presented in this paper will enhance communication and efficiency within the multidisciplinary team during UCSE projects.

Current user-centred software engineering (UCSE) approaches provide many techniques to combine know-how available in multidisciplinary teams. Although the involvement of various disciplines is beneficial for the user experience of the future application, the transition from a user needs analysis to a structured interaction analysis and UI design is not always straightforward. We propose storyboards, enriched by metadata, to specify functional and non-functional requirements. Accompanying tool support should facilitate the creation and use of storyboards. We used a meta-storyboard for the verification of storyboarding approaches.

In this paper we present an incremental and user-centered process to create suitable and usable user interfaces. Validation is done throughout the process by prototyping, the prototypes evolve from low-fidelity to the final user interface. Applications developed with this process are more likely to correspond to users' expectations. Furthermore, the process takes into account the need for sustainable evolution often required by modern soft- ware configurations, by combining traditional software engineering with a user-centered approach. We think our approach is beneficial in its scope, since it considers evolving software beyond the deployment stage and supports a multi-disciplinary team.